Privacy Policy

Introduction

We recognize the necessity of protecting your personal information, and believe it is our responsibility to properly manage and safeguard this information.  This website is operated by Imaginary People, an authorized manufacturer and distributor for Netflix and Stranger Things.

Personal Information

Personal information is defined as any information pertaining to an individual, including their name, birthday, telephone number, email address, shipping address, and all other information by which a person can be identified.

 

How Personal Information is Collected and Used

 We will only use and collect your personal information for the objectives listed below, and only for those specific purposes.

 Personal information is provided to our company at your sole will and discretion, and by doing so you acknowledge that our company will use this information for the following purposes.

    ・As necessary to deliver merchandise purchased from our company

    ・When you subscribe to our newsletter, to provide information deemed valuable or necessary, such as new product information

    ・To contact customers, and confirm or request information as necessary in accordance with the business operation

    ・To handle customer inquiries

We take the personal information provided to us by customers very seriously, as we use this personal information to provide our services.  Utilizing personal information to provide customers with the products and services that they order is the basis for our contractual obligation with customers and within our legitimate interests.  

In the event that we are unable to obtain the personal information necessary to provide our services, you will be unable to use our services.  However, there are no damages to a customer's rights or interests due to their inability to provide this data. 

 

Sharing Personal Information with Third Parties

In accordance with the instruction of the recipient and/or Imaginary People, we store personal information necessary for business operations only and these details will be sent to affiliates capable of handling such information for the sole purpose to execute our services.

With the exception of fulfilling a legal obligation or other justifiable reason, we will not share any personal information with a third party without prior customer consent.

 

Security and Encryption

Should you provide personal information to our company, all data input and transfers will be protected by SSL encryption to ensure that the data is handled in a secure manner, meaning that all transmissions between your web browser and our server are encrypted and sent securely.

With information transmitted via the internet, we will do our best to secure this information but can not guarantee the security of the information sent.

In the event that you are given a password to access a specific system on our website, it is your responsibility to keep this password confidential.    Please do not share your password with anyone.

 

Information Retrieval, Correction, and Deletion

In the event that you wish to request the retrieval, correction, or deletion of information provided to our company, we will handle your inquiry as expediently as possible, provided that you are able to verify that you are the holder of said information.

You can also withdraw your consent, and freeze or delete your account at any time.   Please contact customer service for further assistance.

Customer Service: fashionforwardcs@imaginarypeople.com 

 

Customer Profiling

Your site use and browsing history will be analyzed to determine likes and interests, and share product information that we think is most relevant to you.

In addition, we may use your personal information or site activity to detect and reduce fraud or credit risk.

 

-Cookies-

Cookies are a text file stored on your computer that collects visitor behavior and activity information, used to generate statistical reports on website activity.  They keep track of website visitor usage, and to generate statistical reports on website activity.  You can set your browser to not to accept cookies, but in doing so, please be aware that some site functionality may be lost. 

 

-Google Analytics-

Through the use of Google Analytics, we store information about visitors' website usage, to make improvements and provide a better experience for visitors. 

Google Analytics is a third-party information storage system that records information about the pages you visit, the time you spend on a particular page or website, how you accessed the site, and the information you clicked when you were there.  The cookies used by Google Analytics do not store personal information, such as your name and address, and they do not share personally identifiable information.  

You can learn more by reading their privacy policy:  

Google -https://policies.google.com/privacy?hl=en